Returns & Exchanges

Not quite right? Here's how easy we make it to return or exchange your order.

Returns

We want you to be completely happy with your FYR fire starters. If something isn't right, we're here to help.

You have 30 days from the date of delivery to return your order for a full refund. Items must be unused and in their original packaging.

Simply contact us with your order number and we'll guide you through the process.

Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.

Need a different size or product? Let us know and we'll arrange an exchange as quickly as possible.