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Frequently Asked Questions
Quick answers to what our customers ask most.
Are birch bark fire starters safe?
Yes. Our fire starters are 100% natural birch bark with no chemicals or additives, making them a safe choice for fireplaces, wood stoves, campfires and outdoor cooking.
Can they be used indoors?
Absolutely. They are ideal for fireplaces and wood stoves as well as outdoor fires, as long as you follow normal fire safety practices.
Are they eco friendly?
Yes. Birch bark is a natural, renewable byproduct sustainably sourced from Nordic forests, with no synthetic materials involved.
Do they expire?
No. Stored in a dry place, our birch bark fire starters keep their effectiveness indefinitely.
How long does shipping take?
Most orders within the EU arrive within 2-5 business days. Free shipping applies on orders over €40. See our Shipping page for full details.
What is your return policy?
We offer a 30-day return policy on unused items in their original packaging. Visit our Returns page to start a return.
Which payment methods do you accept?
We accept Mastercard, iDEAL, PayPal and Afterpay at checkout.