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Terms & Conditions

These terms and conditions govern your use of the FYR Nordic Fire website and the purchase of products through this store. By placing an order with us, you agree to the terms set out below.

1. Orders and payment

All orders are subject to acceptance and availability. Prices are shown in EUR and include applicable taxes unless stated otherwise. Payment is processed securely at checkout through our payment providers; we do not store your full card details.

2. Shipping

We aim to dispatch orders promptly. Estimated delivery times are provided at checkout and on our Shipping page, but are not guaranteed and may vary due to circumstances outside our control.

3. Returns and refunds

Please see our Shipping & Returns page for details on how to return an item and our refund process.

4. Product information

We make every effort to describe our products accurately. Minor variations in natural materials such as birch bark and wood are normal and not considered defects.

5. Liability

Our fire starter products are intended to be used responsibly and in accordance with local fire safety regulations. FYR Nordic Fire is not liable for damages resulting from improper or unsafe use of our products.

6. Changes to these terms

We may update these terms from time to time. The version published on this page is the version in effect.

7. Contact

Questions about these terms can be sent through our Contact page.